Complaint reference, CF-0004944 still have not been able to get PALS to budge, they are one of the most incompetent organisations and will not issue me a final response either. They are still however refusing to pursue the complaint and I was also contacted by someone at Ombudsman who suggested I contact Information Commisioners Office, this was a complete and utter waste of time as I got through to someone who point blank refused to give me advice. I don't know if this person couldn't be bothered to do her job or was just intentionally being unhelpful.
