As other reviewer's have mentioned, this organisation is wilfully useless.I was attacked by a neighbour, and then threatened by their police officer neighbour "coming round to sort me out". They then attacked me again, and a police officer did in fact come to my house and threaten me, as promised.When I reported this to the police force concerned, without even bothering to find out who I was, or anything about the incident, the first officer I spoke to immediately informed me "Oh no, no officer would risk their job doing that!", and instantly dismissed my claim. I was met with sexism, prejudice and derision throughout, and eventually made a formal complaint, all whilst being harassed and threatened by my neighbours. The police "professional standards department", who were neither professional, nor had any standards, sent me an almost threatening email during my complaint, which stated that they "had a copy of the body worn video by the police officer who had visited my house, and could watch it at any time."I responded to this email, stating that they should be watching the body worn evidence, and should have watched it already, given that they were meant to be investigating this officer, and his actions when he visited me, and since they had repeatedly written to me stating that they were "thoroughly investigating my complaint", so what exactly were they doing otherwise.I then put in a formal request for a copy of the body worn video evidence, and waited the standard 30 days for it to arrive.Surprise surprise, after 30 days, no video was forthcoming. Months later, no video was forthcoming. When I queried this, I eventually received an email from the police force stating that no such video existed, the same police force that had emailed me months earlier stating that they "had a copy of the body worn video by the police officer who had visited my house, and could watch it at any time."As per the law, I then made a complaint via the ICO, since the police force concerned had not sent me a copy of the video evidence as requested, and that video evidence had quite clearly existed, by their own admission, when I had requested it.The police force concerned then proceeded to totally ignore the ICO for months and months, I think this went on for over a year at least in the end.Eventually, the police force concerned replied to the ICO, and claimed that the police officer, and I quote "must have pressed delete instead of upload, and the video was never uploaded, so had never existed in their systems", completely contradicting their own email, which had been sent months after the video would have been uploaded.The police force then proceeded to once again totally ignore the ICO, and basically do whatever they wanted. The ICO wrote to me and said that they could not keep pursuing the police, because the police were just ignoring them.Really? So a police force just delete body worn video evidence of their officers going to people's homes and threatening them, and even send them emails stating that they "had a copy of the body worn video by the police officer who had visited my house, and could watch it at any time," proving that the video had in fact existed. It only ceased to exist when I requested a copy of it.There is literally no purpose to this organisation. They clearly have no power, and any little they do they are not interested in using, and do not pursue the people they are meant to pursue. Which is exactly why the people breaking the law break it, since they know this organisation will not bother to pursue them. In my case this meant my continuing to have to live in fear for years, and having my pets immediately poisoned after I had dared to report these people to the ICO, and the ICO simply let them get away with it. I personally consider this negligence. Allowing this patently obvious abuse of position and power, instead of pursuing it, when the police had changed their story, and this was provable demonstrable fact, put me at risk, and I had to suffer the consequences. This is not okay.
