used to purchase from them and they used to be good. I don;t know what happened but their shipping & service is so horrible now. Purchased my shoes on 5 Nov 2022, and it is now 4 Dec 2022, a month later, and my shoes are still not delivered to me and nowhere to be found. Mind you, this is a shipment from Hong Kong to Singapore that can usually take 2-3 days with Fedex or DHL (which is what their website says they use). But instead, they use a Crane Shipping which last updated their tracking update of my parcel on 10 Nov, and then no updates whatsoever ever since. Their customer service on live chat isn't of any much help too. They keep saying they will check, but are unable to provide an answer as to which part of the world my parcel is at either. Will definitely not purchase from HBX again.
