hulu

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Kept charging me for a cancelled account

Do NOT get Hulu. Besides the crazy amount of ads for a paid subscription, they kept consistently trying to charge me after I cancelled. I signed up for the free trial, hated it, cancelled before the free trial in a matter of days, well before the expiration date was up. I very distinctly remember doing it because it said “cancelled” and gave me an doggone expiration date. They’ve since tried to charge me every day for the last two months.I kept checking my subscriptions and couldn’t for the life of me figure out who was trying to charge my card, so I turned it off if I wasn’t using it. Finally I forgot one day and I got a receipt from Hulu. This is January. I canceled in November! Customer service was helpful, but had no power other to do anything besides telling me to ask Apple to fix it. Terrible service, sneaky charging methods, and no personal accountability for their shady practices. Big Fail.

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Date of experience: Jan 23, 2023