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Streaming is no longer working and…

Streaming is no longer working and customer service doesn’t know how to fix it. I called and spoke with support twice. Somehow they can’t resolve it and I still haven’t heard anything back. Been without Hulu and Disney Plus for almost a week now with no resolution.Edited to add:it’s been over two weeks now that I’ve been having issues with the apps. I’ve called and talked to several people, done online chats with support. Absolutely no resolution whatsoever. All I’ve been told is they are aware of the problem and it’s not just my account. I’m wondering though…if they know about this problem, and I told them my problems on each call, why would they string me along on hours long phone calls several times? Just to waste my time? Hopefully they figure this out. If not, I guess I will have to cancel.

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Date of experience: Oct 28, 2024