Because of CV-19, we downsized and never used their product once. We went to cancel and they refused to delay payment or refund our $4,200. In fact, they kept our billing cycle running as they tried a collections circus act on the backend by urgently pressuring us to pay our $4,200 or else $2,100 monthly payments would hit every month til EOY. We were even willing to re-negotiate a term that would keep us paying all year at a new, discounted rate, but they couldn't make amends. Complete disregard for clients who never use HubSpot or see value.
