I have used HP printers for over 25 years and found them to be very reliable. I am not retired and use a HP Desk Jet 4152e which worked well for a time but now it won't print or scan. I tried for over 8 hours over several days to use the HP service offered but I find it to be less than desirable. The virtual assistant doesn't understand what I am trying to say. I have tried to text someone and asked someone to call me but it doesn't work. It wants a Serial Number to have someone call. The Printer Information Page provides BUT the system says it is INVALID and refers me to a YouTube video on how to find the Serial Number.
