On 13th Dec 2023 I ordered from the HP website a £899 Victus by HP 15L TG02-1000na desktop 'gaming pc' payment taken from my credit card. (marked pending)Estimated delivery 3/01/2024 kept checking my order online and this never changed. Today realised that my credit card balance had gone down. The payment to HP had 'dissappeared' . Called HP and was told parts not expected until 28th December *** 2024 *** . They don't update their own 'track your order' system let alone have the courtesy to tell you that your not going to receive the PC any time soon. This shows utter contempt and disregard for the customer. Cancelled my order and will never consider HP again.
