I've had no end of wasted hours trying to contact the inacessible support staff to get my wireless HP 6030e printer working. Even with a wired connection the damn thing is so fiddly and constantly requiring to read pages and pages of notes when one thing or another goes wrong. It simply shouldnt be this complex and fiddly to get a printer to work! This has been going on for two years now, I'm gonna cancel my subscription to insta ink -