I rate this a -100. I bought an HP Chromebook in August of 2023. Called support and they were trying to tell me it was out of warranty. I spent hours on the phone getting that corrected. I then sent it in and it took a month before they got back to me and said it was beyond repair and non-serviceable. They sent pictures showing damage and water damage and the pictures were not from my laptop. The phone support is farmed out to a third party in a foreign country. What a scam. I will never by an HP product as long as I can. Also, try searching for HP repair reviews and they are hiding the negative experiences. Don't buy an HP. Stay tuned as I am fighting this crap and injustice.
