Piece of crap. Bought a $2000 laptop from them. Straight out of the box it felt flimsy and cheap. I bought it because of the touchscreen features but the touchscreen broke after a month. Fortunately the people there helped me fix it( software issue) but i had the same issue happen again shortly after. At the same time the touchpad broke so I also had to only use the laptop with a mouse. Now the $200 warranty I bought isn’t covering those issues so I have to pay for it. This isn’t even mentioning the other issues with the laptop like battery life 30% of what was promised and how slow it is compared to a Mac or dell. Never buying from these guys again. Worst $2000 I have ever spent.