I would advise to avoid HP at all costs. I didn't even get to a completed sale position but my experience with their pre and post sales support team left a lot to be desired. Ordered laptop on 11 April 2024 and paid with my credit card. The transaction got cancelled by HP and was told by customer rep that I could order again but decided to wait until the pending payment dropped off my Barclays credit card. A week later (after the credit card mandate dropped off) same problem happened again and was put through to post-sales team who again told me that the payment would be dropped within one or two days. When I explained to him that it actually took a week, he took offence and said "Are you finished" and "you don't need to explain this to me". I gave up and as Dell had a special offer on a similar laptop I went with the safer option.
