Rubbish. Laptop started to have problems with starting up just after 1 year of purchase. Bios issue, it would intermittantly start up, I believe this is something to do with using the main battery as the Bios power, but I could be wrong, anyway, laptop is useless without it being fixed. I tried getting suppport but was told I would need to buy their extended warranty, little did I know that their standard warranty covers hardware parts for 3 years and not one.Anyway, I paid the £80 discounted warranty, and they did a telephone support call, tried to fix, mucked about with a bios update, next day it went back to the same issue.HP took it away, sent it back, saying they had reseated the battery, and they were "Absolutely confident that the problem had been resolved and there was not hardware issues present".Today I turn it on, two days after receiving this piece of junk back (No, I'm using an MSI laptop right now, not the HP one), and get the same error. Its the weekend, they dont do support on the weekend, but on Monday, I'm going to call them and tell them to take their piece of junk back, the laptop I am using right now is 8 years old, never skipped a beat.Im very, very unhappy with HP, I would never buy anything from them again, I had a HP printer and that was rubbish too, bought 10 year old Xerox laser printer to replace and am very happy now.