I have an officejet 8015e. My printer took forever to set up and multiple calls to HP. You can’t scan direct to PC, you can’t scan to email, you can’t scan at all without the HP app open on a 3rd party device. You have very limited options printing and every setting is defaulted to the USA, despite buying the printer in the UK. So I have to change the paper type from letter to A4 for every scan. The title of documents also defaults to US english. You require an ink subscription to use the device at all, which means signing up for a certain numer of print pages per month. If you dont use those pages a few roll over but if you then need to print one big document you then need to pay a ridiculous amount for that as you signed up to less pages, or you need to increase your subscription. So most of the time I’m paying for pages I dont need and then when I do need to print one bit thing, I can’t without paying a huge amount more. They also require you to keep the printer switched on 24/7 wasting a huge amount of electricity, which is a shocking policy for a company when most companies are trying to reduce their carbon footprint. It’s one expense after another for absolutely dreadful software and average hardware. The app logs out constantly, so you may just wish to quickly scan something, but it will take a very long time, because they’ve logged you out the awful app. I have contacted HP customer service on several occasions and they are slow to get back to you and will leave you sitting for hours while they message to ‘troubleshoot’ and will send one task like ‘print a test page’ and then not reply for another hour. They’re the worst tech company I have ever dealt with and I’d not touch them with a barge pole.
