Technical support USELESS.I wrote a previous review - this is an update...Bought an HP Omen - within the warranty period it stopped booting. HP took it away (good) and examined it. Stated 'motherboard fault' and out of warranty while still within factory warranty period! ~£600 repair required!!Escalated issue and Customer Support tried to contact me - stating a BIOS / Bitlocker password was the issue. Then claimed that BIOS is the motherboard! (Ignorant fools).Granted the tech people tried to contact me but I was left a message stating that the escalation was unsuccessful and I should book the machine in for the (£600) repair...They never actually asked me what the Bitlocker password or BIOS passwords were (not that I ever set a BIOS password)...Reset it myself by removing the CMOS battery. Easy.DO NOT BUY ANY HP PRODUCT. THE SUPPORT RIVALS AN ASHTRAY ON A MOTORCYCLE FOR USELESSNESS. The support people I had dialogue with were technically ignorant and clueless.THIS CROWD TRY TO CHARGE FOR STUFF STILL IN WARRANTY.I SHALL NEVER EVER BUY AND HP PRODUCT AGAIN. EVER.GO TO DELL OR PROPER SUPPLIER.Crikey, I also have Asus kit too - one calls, they answer, they provide support. Job done.STEER AWAY FROM THESE CLOWNS.HP = USELESS.
