After many years of using DEll I purchased a HP laptop. Within 3 months the charger stop working. I check the lead in other sockets and charge the fuse. Still nothing.I contacted HP support and after 6 weeks, an online check they sent me only the plug cable. Which I showed them online it was not at flout it was the transformer. So some 6 to 8 weeks later still no cable and all I get is we are souring it as its out of stock.Bearring inmind I cannot use an alternative charger as this will invalidate my warranty. Tell me how to continue day ti day business. The service is so bad no contact no updates no nothing.Tbh it's all furry coat and no nickers approach. You can have the best laptop but if you can't use it it's rubbish. I will honestly never buy a HP again. Just due to the service.This is my experience only.RegardsShafiq
