hp

1.2
1.2 from 1.3K Reviews and Ratings
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Bought top of the line omen 45. Big mistake

Bought top of the line omen 45 with rtx4090Randomly shuts off has and fans come on max rpm. Deleted the hp software which seemed to fix it. Problem is now back, thankfully extended the warranty…. Until I contacted support. Spent 6 hours repeating myself to them only to be told to reset the os/ take it to local pc repair shop for data backup. Those places in my experience clone phones so that wont be happening. Overall very disappointing machine and customer service. Expected a HP service center option. Just had time wasted by people with no clue.

1
Date of experience: Sep 12, 2024