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This website is scam hotels.com they don’t care about their customers satisfied

This website is scam is fake false advertisement PLEASE PLEASE PLEASE DO NOT BOOK ANYTHING WITH THIS HOTELS.COM They don’t care about their customers So tell everyone else don’t get scammed by this robbers I will fight and I will be going to their office till I get my full money back I’m not gonna let go because they scammed so many people with fake false advertisement This my story I booked the hotel in website hotels.com I look very good room when I go to hotel is nothing like pictures heating not working in room cold all night hazards wood broken carpet missing pieces no toilet no shower in the room I had to walk out of the room to go toilet and to have shower but is very cold and also sharing with other hotel users is not hotel is sharing accommodation they asked me for £15 because the hotels.com didn’t charge me I paid that I go to the room what to see unbelievable I contacted the hotels.com they said can’t help me I should of contacted them before using the room on Saturday 4pm on holiday they want me to deal with this issue I asked hotels.com to remove this hotel the crown from their website because is scamming your customers they not doing that which means they want their customers to get scammed from false advertising I got pictures of the worst nightmare hotel So please if anyone can help me to solve this problem all I want that hotel to be removed from hotels.com I’m not doing this for my self but I want other hard working people not to be in this situation and to be scammed The hotels.com said we give you £25 vouchers to be used in their website I refused because I don’t want to get scammed again just because I have to use this £25 voucher

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Date of experience: Dec 28, 2024