I book 2 nights with Paradise inn at 525 Washington Blvd. Montebello, CA I got here early from Sacramento and since 4am sleeping in the parking awaiting 2pm check-in. I asked to charge me extra to let me in. They didn't care. Im a repeat costumer. Called Hotels.com to get refund to use for another motel that is allowing me to check in sooner due to not having anyone in the city and don't have my car this trip. They wanted to take off fees for cancelation that is their fault and the indifferent people in Paradise inn. I will not ever use this app nor would go back to PARADISE INN in Montebello. Beware people ..I ended up disputing the charge through my bank account. No service no compassion with this app and employees
