OK - I haven't even got an account with Hootsuite - just checking out the payments and plans. After 20 minutes of never getting an answer about whether and how I could cancel and trying to get help from them I realised that this company seems totally dodgy. For instance they never tell you anywhere if you can cancel from one month to the next if you choose the monthy plan as there's an asterix next to it which below says 'annual'. Plus when you fill in the panel asking for help it asks all sorts of things such as how much your company makes, how many employees etcet AND gets you to sign up to their newsletter. THIS IS TOTALLY ILLEGAL IN THE UK - to force people to sign up to things otherwise withholding a service like asking about the plans or actually anything. This is when I realised they are a totally dodgy company who don't care at all about the customer, a shell of a company, run by a few people with some good software which some creatives made and now they've sold the company to a load of capitalists who don't give a damn about the software or the people using it. It's nowadays so obvious when this happens - you can see it a mile off and thank goodness people read reviews before taking the plunge and companies like this lose potential customers and go to the wall - where they belong.
