Wish I could rate it lower than 1 star. Product itself wasn’t very useful along with this company just being a huge scam. I only signed up for the completely FREE version of this product as a requirement for one of my classes. Never selected or agreed to any sort of trial and I never entered any of my card info into their program. Somehow though, I was automatically charged $348, 30 days after I signed up. They charged me for a full year of a “professional” version of their services that I hadn’t even used. They said that me being inactive should’ve stopped the payment from going through (since I had only logged in 2 times in the 30 days) and that I agreed to this charge when I created an account (I guess they put it in some fine print). They offered no refunds, and their customer service team was the equivalent of speaking to wall. Was a very lovely way to wake up yesterday. How wonderful must it have been to wake up today too and see that Hootsuite has charged me for ANOTHER full year of their professional account. DO NOT sign up for this company, even if ur thinking of getting the free version of what they offer THEY WILL CHARGE U OVER $300. Looking at all the other reviews on this website to see that Hootsuite has been scamming hundreds of people made me disgusted.
