Woke up to the same problem everyone else did with $348 charged to my account after a whole year of never using their service. I had no idea the charge was coming, no notice, and of course like everyone else on this thread, NO RESPONSE about a refund. I have zero intention of EVER using them and would have never authorized the charge. Times are so tough right now, $350 is life altering. I immediately deleted my account and I can't get a hold of anybody. I am trying twitter and hoping I get some sort of response there.
