Just going to echo the same complaint as most others recently. An astonomical price increase (390%) after being on a legacy plan. Only one very unclear email communication about upcoming price changes and then a large unexpected bank account debit 4 months later with zero warning or any invoices. Finally raised the invoice after i complained and backdated it to the debit date. Their customer support is horribly unresponsive - had to chase answers every time (6 weeks going and still no satisfactory resolution). Can't delete my payment card on file with them. Ended the subscription, but per their terms i am not entitled to any kind of pro-rated refund on the months remaining. There are a lot of other companies to choose from, Hootsuite is no longer offering an even close to competative price - so i suggest shopping around for a better company to do business with.
