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Fraudulent Charge from HootSuite to my PayPal account

As the same with a few others here, I do NOT have a HootSuite account nor have I signed up for any trial of any sort. I find it strange that the fraudulent charge of $588.00 took place in the late night/early morning at 2:40am on Sunday through my PayPal account. My financial institution, Navy Federal Credit Union, notified me by text asking if it was me, so even they found it to be suspicious. I disputed the charge with PayPal and they had the nerve to indicate that it was a valid charge to which I am appealing now. I will be taking legal action if this is not resolved and my money returned back to me. -Ligaya Lowe

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Date of experience: May 15, 2022