hootsuite

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Inability to cancel after having poor scheduling experiences across Instagram and Linkedin

Do not recommend, extremely glitchy and scheduled posts regularly encounter problems in every channel1. Instagram gets disconnected every week and scheduled posts are not being uploaded2. LinkedIn content is posted but only 10% of it, cutting off after the first sentenceCustomer service is terrible. I was charged the annual fee upfront and it's a rip-off - no discount or refund offered despite the multiple bad experiences.

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Date of experience: Mar 28, 2023