If I could leave less than a 1-star review I would. I have had a free account with Hootsuite for 10+ years and decided to upgrade (because my dashboard said I would lose access if I didn't) to the $9 a month plan, which shoukd have totaled $108 but turned into $1188. My bank alerted me to this charge and I realized that a misrepresentation had occurred. Because I did this transaction through PayPal both my credit card AND checking account were affected and my bank account was overdrawn. I have contacted support, submitted a ticket, left a voicemail on an inbox that goes to no where apparently, etc. Again, I was sent a promotion to join the professional membership for $107.99 for the year and was charged $1188.00 - thats a big mistake and NO ONE has responded to me! UPDATE: I would love to reply but I do not know where to reply. I do not want to post my email in this public forum. Where can I be in contact with Hootsuite??
