The rate for our company went up 241.38% from when we first started using Hootsuite 4 year ago!In response to the price increase we finally had to cancel our subscription.I understand increasing our rate each year by a little bit, but this is too much of an increase.Also make sure you 100% want to get Hootsuite as a service, it is almost impossible to get a REFUND once they have your money. The only way to talk to them is through CHAT, you can't call this company at xxx-xxx-xxxx number. Good luck getting help as their tech support will do EVERYTHING in their power to NOT give you a REFUND!Cancelling or pausing their service is extremely difficult as their billing page is is not easy to use. For me it was even worse then trying to call my ISP about my phone plan bad. I don't recommend using this company until they get their pricing model to be more competitive with others on the market, the company allows refunds & tech support allows you to call them.
