hootsuite

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We like using Hootsuite for our basic…

We like using Hootsuite for our basic marketing needs. However, they recently increased our monthly subscription rate from £21 to £129. This seems incredibly unfair and unreasonable. I don’t know any business to increase their monthly rates by this much (it’s over a 500% increase in price). Be careful joining. They’ll start with a low price model and then increase it excessively after a short time. I appreciate that costs rise, especially given inflation at the moment. But this increase is beyond acceptable. We don’t even use any of the new features they claim to be behind the price increase. They should keep a basic model for those that just need the platform for simple scheduled posts.We are now on the hunt for a new platform and luckily there’s quite a few a We thought it was a mistake at first, but having spoken to a customer service rep (no telephone line- only by email), it proved to be correct. Really rather shocking, and we now have a month to transfer over all our social media to a new platform.

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Date of experience: Mar 01, 2024