VERY POOR SERVICE...GOING DOWN HILL!!! I am a formal State government employee. On occasion, I would travel 1-4 week throughout the state and ever since I moved to another state to retire, I continued to utilize my business trips to include Hilton Hotel chains. Recently I stayed at the Hilton Hampton Inn in Plano. After asking for extra towels, staff told me to ask the desk. Staff was very unwelcoming! -Asked for a refund for 3 out of 5 days. I complained to Corporate and still wasn't able to rectify the issue.
