I would’ve given it no Stars ok so first they accused me of smoking in the room which I didn’t they said they found an ash on the toilet seat seriously come on so then I’m charged $265 😳😤 which is absolutely ridiculous I can’t tell you how many time I called and couldn’t get a manager then when I do the guy sounded like I just woke him up and I was bothering him he pretty much tells me too bad it is what it is then after emailing the corporate office over and over again nobody at all got back to me this is the worst customer service I’ve ever dealt with but seriously $265 that’s a lot of money they can have there Hilton honors card back
