I was upset for months because my insurance wasn’t covering my BC and I kept going back and forth with a “professional” agent who wouldn’t figure out the problem for me, they even mentioned to switch my BC method at one point!! I finally decided to call my insurance and luckily through them I was connected with Alexis Rudy from the insurance market to find out that was going on. She explained my plan did not cover my BC and was truly so helpful with my situation. I now have coverage for it and it’s affordable and I’m happy. She understood and was clear, efficient, friendly, and encouraging with calling the market again in the future. And she was only from the costumer service dept. but was the true professional. She deserves a promotion or raise. She made my whole day, l’m so happy.
