guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
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Great customer service they do the right thing

Bought several guitars and sound systems from Guitar Center. It has always been a pleasant experience and have found that it offers the full range of guitar and products at comparable prices to online stores like Sweetwater. What I found was exceptional was the service tech that they have on site. I had a guitar in need of repair. Somehow the guitar got damaged in storage. The guitar tech called me as soon as he discovered the damage and informed me they are sending me a brand new guitar same make and model. No hassle no negotiation required. They just did the right thing. If you are fortunate enough to have a Guitar Center that you can drive to I would not buy anywhere else for products and services. I have also bought from them online and they were great.

5
Date of experience: Aug 26, 2024