Had a couple of questions regarding the acoustic I bought. Called 6 times and was promptly transferred to "guitars" where 5-times I was 'on-hold' for 5 to 10 minutes before terminating the call. The 6th-call (10:26 am 8/27) was pleasant and I was able to get my questions answered. It's notable the person who helped me was not a "guitar" guy. I also sent an email on 8/25 that still has no reply. PS. Please ensure the gig bag is shipped with the guitar. Thank you
