The amp was sent to guitar center store - I opened the amp in front of a sales rep and the amp was as crackling and not responding with sound from the guitar. The condition of the amp was horrible and not a representation of the pictures online. There was a giant ball of cat hair inside the amp. I was refunded for the amp but I have yet to be refunded for the shipping and handling that I was told would be returned since the condition of the amp was unacceptable. I have been shopping with guitar center since I was a kid and as an adult I am no longer giving my money to guitar center. My experiences have been getting worse and the quality of your products are falling. Very sad about this transaction and loss of money!
