I had 2 visits to the Guitar Center here in Towson, MD. Both trips were great, I am not a musician, but I needed things for our sound system at the Bengies Drive-In Theatre. I met Jim who was VERY Helpful both visits. He was able to suggest a replacement for my sound board, but at the end of the day was able to o0rder exactly what I needed. I have been to this store many times in my professional life, and have always left satisfied that I had good help in making my decisions, and always a good outcome