guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
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Biggest fail ever on guitar center. HOW CAN YOU MESS UP LIKE THIS?!

I literally talked to the guitar center representative on the phone and through chat, I selected the exact guitar I wanted and then I called them because i couldnt get the discount code to work online, so he took over and supposedly took care of everything. Well, tonight I got online to check on my order and realized that the representative I spoke with SENT THE RIGHT GUITAR IN THE WRONG COLOR. I PAID EXTRA FOR 1 DAY SHIPPING. I AM SO BEYOND UPSET. SO FAR BEYOND UPSET. I cannot believe you can't talk to someone through chat, and even on the PHONE and they can STILL PUT YOUR ORDER IN WRONG. I WILL MEVER DO THIS AGAIN UNLESS I ORDER THINGS MYSELF. NOW I BET I WILL HAVE THE WORLDS BIGGEST HASSLE EVER TO GET THE GUITAR THAT I ACTUALLY ORDERED AND NOW IT WONT BE HERE FOR SEVERAL DAYS ALL BECAUSE SOMEONE DIDNT LISTEN TO ME OR PAY ATTENTION TO THE GUITAR I LITERALLY HAD IN MY CART!!!!!!! HOW DO YOU GET THAT WRONG?!!!??!

1
Date of experience: Dec 08, 2024