guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
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Waste of time

Tried to order a used G&K bass amp from a GC in Alabama. The picture showed a combo amp but the listing title said it was a head. I wanted a combo so I called the store to ask about it. The person I talked to said it was a combo, but it was out for repair at G&K. They said I could still place the order but it wouldn't be able to ship until it returned. I ordered it and a couple of days later I got a call from someone else at that store. They said they wouldn't be able to complete my order because the amp was broken and they would need to send it for repair. I told him guy what the first guy told me, that it was already out for repair and they just wouldn't send it until it returned. He said that's not how they do things and he'd figure out what happened and let me know. I didn't get a call back. I just got a notification later that day that it had shipped. I didn't know if they were sending me a broken one or if it had been repaired or what. When I went to pick it up at my local shop it turned out it they had shipped me a head, not the combo amp pictured. I had to just return it on the spot. Jeeze, figure it out Guitar Center.

1
Date of experience: Feb 09, 2025