First off the guitar we order wasn’t the guitar that was pictured on your web site. So we got a rusted and damaged guitar. The sales rep offered to refund my shipping which I paid for to be over nighted and I refused to accept that. They ordered another guitar for me instead. I had to pay a difference for the other one. I asked for the to be overnighted and it wasn’t. Still haven’t received my order. I am a very disappointed and annoyed customer. I will be relaying my feelings to everyone I know to shop somewhere else.