I like that I have received what appears to be a Zoom L8 in excellent condition at a good price. What I don't like is....Seven days to deliver, which is not bad but after confirmation of my payment I did not receive any shipping details or tracking until I called. I did not get an email response. The unit arrived safely but did not include the USB or phone cables or instructions or box. Dead batteries were left in the unit. None of it's a deal breaker, but minor disappointments.Just an update here to give a five star thumbs up to the sales man from the Rockford store that quickly updated the shipping details for me. The unit came from another store much farther away accounting for the slowness in shipping but also that store is responsible the lack of detail. After learning to use it for a day I will confirm that it is in excellent condition and works well but perhaps should been advertised being sold as an as is unit only not including anything that came with it originally.