groupon

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Really Groupon?

I purchased tickets to Funplex in Greeley Colorado to take my 5 yr old granddaughter for her as kindergarten graduation gift and also a way to spend some fun time together since she has moved to Colorado and we live in Houston Texas. We made it to the location at 7:55pm and all attractions were closed. On Funplex’s website as well as Groupons website clearly states 10pm closing time. Requested a refund and was told no because the closing time states 8pm when I have screenshots from both sites stating 10pm. The real bummer was the receptionist took our tickets and never mentioned the attractions were closed until we tried entering the indoor water park area. Had she told me, I could have easily traded my tickets for something else.

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Date of experience: Jun 10, 2025