I used journal to give all information ,and done all they asked me ,the guy was shouting with me on the phone .They said my statement would be ready on Friday, I communicate every step ! My rent and direct debits are tomorrow ,since the 27 of September I sent the documents for the address they asked me .My rent and direct debits due tomorrow and I am in total desperation ! If the phone calls are recorded to the public benefit ,they would see, how the guy was screeming at me .unc says on thing and do another I don't everything they asked me .So maybe me and my son end up in the streets because they don't communicate propley.
