They made me pay an higher IHS fee than the one I should have. I had to pay to send them email and all I got was an automatic response. I had to pay to call them and they told me I was going to get a refund on the 2nd of October if not, I could have emailed them again. I did not received it, but now I can’t use the previous query because it’s closed so I have to pay again just to complain about the same problem. I’m very disappointed.
