I did not want to resubscribe to my yearly gopro, subscription as I don't use this facility. When I got the message it was due I email to say I didn't want to resubscribe. However this wasn't correct and they took the money out of my credit card. ( An expired card as they were asking me to update my payment payment method ) When i realised I contacted gopro, with 14 days time period you have in the UK to get a refund of a product you dont want or need. Basically gopro are saying tough. We have your money £49.99. Your not getting it back. We don't care that you don't want the subscription, or that you have contacted us in more than enough time,or that you emailed to say you didn't want it. Customer service was rubbish.
