I am in South Africa and after months of thorough research; I bought my very first video camera, a GoPro Hero12 plus accessories. But before I made the purchase, I went on a live chat with GoPro in the USA. They were extremely friendly and helpful. So, on 31st Oct 2023 I ordered 12 items from GoPro in the USA, and ONLY TWO DAYS LATER, on 2nd Nov 2023, I received everything in South Africa. WOW!! Everything was well packed, nothing was missing, everything was just perfect. I can't be more happy. Thank you GoPro. It was a wonderful experience. This is the beginning of a lifetime relationship with GoPro. We also tested out the camera and all was good. No complaints whatsoever. An excellent company to do business with. Excellent products.