Umbrella Corporation, claiming to be Christian owned, but that directly discriminates against at least THREE MILLION poor, sick and disabled in the UK. With staff giving inappropriate, ILLEGAL, and RACIST advice instead of paying attention to Equality Act LAW. For years now, Google as known that MILLIONS of people in the UK do not have, cannot get, and not require photo ID. Instead of providing reasonable adjustment under protected characteristics, Google staff instead make unreasonable DEMANDS that we "cooperate" with a policy that directly breaks UK and EU LAWS. Rather than implement the most basic reasonable adjustment of having a member of staff contact us over Teams, so that they can see us in person, holding one of the other accepted documents, a MANAGER told me to commit FRAUD. Not just me, but also my Son. When I pointed out that what he was telling me to do is ILLEGAL in the UK, he insisted it's not, and just do it. What he told us to do has potential jail consequences, and Google would rather tell us to do that, instead of pay attention to the law themselves. When I refused to break the law, he then told me to "COOPERATE" and gain one of the THREE other forms of Photo ID they accept. One of which hasn't been legal ID in the UK since 2011, so would be out of date. How is this acceptable, but my out of date drivers licence, still accepted by all authorities in the UK, including my Government to VOTE, isn't good enough for Google who are quite willing for me to break the law? The other two forms of ID are for Immigrants applying for proof of residency in the UK. Since I'm an ethnic minority born in the UK, this is down right insulting. I don't need this ID, because I was born here! I cannot apply for it, so exactly how do they expect me to get it? This Manager claimed that the reason they need my photo is so viewers trust me? Me? Why me? I'm not the one running the adverts. Their own video clearly states they MAY require photo ID, not demand it. It also states "for a safe and reliable viewing experience". Groovy Tuesdays. So, Google suspends all my accounts, and you'd think since they consider me so untrustworthy that they've removed the adverts from my none-monetised YouTube account, right? NO! YouTube and Google are very happy to financially abuse me. I send Subhajit proof of this, he immediately shuts my case, and I get a Google survey asking me how great he was at resolving my issue! I have tried repeatedly to make a formal complaint, but no-one will let me. Thus, again breaking the law. I am now blocked from contacting support, yet they are still making money from my content. I have asked repeatedly for the direct contact details of their legal team, but been denied this every single time. They have negatively impacted my mental health, destroyed my YouTube channel, discriminated against me, devalued and dehumanised me. Hateful company!
