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Still no help

After my review I had a reply , the day after I received a email saying somone had tried too contact me after leaving both home and Mobile number . I telephoned today with the reference number spoke too a lady who was absolutely no use . Talking over me repeating the same thing that this has been sorted and it hasn't had a impact on my credit report . Yes it has and I'm not happy how they have dealt with this , that they can do this too people without any warning despite me being a good customer.

1
Date of experience: Feb 07, 2023