SLENDERTONE UKI ordered slendertone gel pads from the company on 17th November, I am yet to receive delivery. I sent an email which wasn't responded to until I sent a follow up email urging for a response. I finally get a response 4 days later to state your order has, been shipped, with a tracking number. I had received that email on 19th November but unfortunately the tracking history stated the order was to be delivered on 23rd November, if the incompetent customer service had clicked on the link they would have known that the goods still had not been delivered and it was now 25th November, I have sent 3 further emails and contacted them via live chat only to be told your query has been sent to the relevant department and we will let you know, that was 2 days ago!!!I have asked them for a refund as I do not have the time to chase them and it is too stressful, again they have not responded. I would never order from them or recommend them to anyone, they will take your money but not deliver the goods. The company is being managed by creditors after it went into liquidation but it appears they are incompetent to run the business.
