Twice with two separate items I was asked for a password which I didn't have as I don't have the internet at home or on my.... 2G,... non internet phone. I arranged for the second delivery attempt to have be sent by NON DATA SMS, this was in the only chat I had on 3/7/24. I was told I will get the SMS but I only got a text with a link, after I clearly said in the chat on 3/7/24 that I don't have the internet on my phone. I had to wait till near a library to use the library internet, only to find out it had been sent in email on the day instead. I already said I don't have the internet at home. THE CHAT ADVISER DIDNT LISTENED TO ME!!..HOW CAN I RELY ON AN AMAZON SERVICE WITHOUT PROPER COMMUNICATION, I only needed a PASSWORD ....IN PLAIN TEXT IN THE TEXT .... I will use an alternative online shopping service (for those who choose to use the library internet only) what a waste of time for me and your sub contracted delivery on those delivery attempts.
