We have been with Plusnet for approximately 9 years now and in that time we have had very few problems. However whenever a problem occurs, the staff are very helpful, friendly and professional. If it's a fault on the Open Reach side of the equipment, Open Reach are very quickly arranged at a convenient time and date. Which is usually no longer than a day or two away. Another great point is that you actually speak to a call centre in the UK !Brilliant service I can't recommend highly enough. Unlike some of the providers I have used in the past.
