Google made an upgrade to its phones which meant I needed a battery replacement. It looks good when they say they will do this for free, BUT when I sent my phone off they wanted £70 to do a very minor unnecessary repair to the back. Wouldn't replace the battery without this, so my 'free replacement' was a myth and they used it as a way of getting money out of me. So disappointing.... but what else should we expect from these large companies? The customer is likely to be the loser so please think carefully before you buy a Google phone.
